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Service Coordination

Anyone who has a child or young adult with special health care needs has most likely experienced the many hurdles that exist when trying to coordinate health care services and community resources. Lack of accessible community programs, gaps in available services, communication barriers and bureaucratic snafus all play a role.

Because coordination of care is a challenge for so many families, one of the goals of the Southeast Region Center for Children and Youth with Special Health Care Needs is to build a network of community providers with a strong focus on local public health departments (LPHDs). The purpose of this network is to develop a system where families caring for children with special health care needs receive special assistance with the coordination of and linkages to supports, services and resources for their children.

  Hurdles!

Service coordination may also be called care coordination or case management. Regardless, the primary focus of each is on the family. Family-centered service coordination focuses on family needs and family satisfaction by providing an individual service plan for the family. In addition, this plan has built-in flexibility that recognizes each family's unique situation and needs.

In the southeast region, the Southeast Regional Center networks with LPHDs and delegate agencies in our eight counties so that families have access to service coordination within their own community. The Southeast Regional Center currently has strong working relationships and subcontracts in place with nine LPHDs and six community agencies as part of this effort.

Forty percent of the total grant dollars are earmarked for distribution to support the efforts of the LPHDs and community agencies. Fifty percent of this amount is distributed to support individual services such a referral and follow up and service coordination. The remaining amount is distributed to support community action grants throughout the Southeast region. To learn more about the LPHD/community agency in your community click on service providers.

Local Public Health Local Public Health

Service Providers 2007

Name Contact Phone Number
Caledonia/Mt. Pleasant Health Dept. Kathy Vesel, RN 262-835-6431
Jefferson Co. Public Health Dept. Ann Lynch, RN 920-674-7262
Ozaukee County Public Health Dept. Jeannine Kitzerow, RN 262-284-8191
Racine City Health Dept. Thelma Jones, RN 262-636-9490
Cudahy Health Dept. Carol Wantuch, RN 414-769-2239
S.E.T. Ministry, Inc. Lula Chambers 414-831-1819
United Cerebral Palsy - Milwaukee County John Cram 414-329-4500
United Cerebral Palsy - Washington & Waukesha Counties Nichole Hunkins 414-329-4500
West Allis Health Dept. Sally Nusslock, RN 414-302-8627
Western Racine County Health Department Kristin Schultz, RN

262-763-4932

Oak Creek Health Dept. Judy Price, RN 414-768-6520
     

Medical Home Capacity Grantees

Name Contact Phone Number
Fairview South School Michelle Gaschke, RN 262-781-9464
Sixteenth Street Community Health Center Ivy Zamora, SW 414-672-1315
Downtown Health Center John Meurer, MD 414-277-8951
S.E.T Ministry, Inc. Lula Chambers 414-831-1819
Project Capaz Carolina Gonzalez-Schlenker 262-818-1555
 
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The Southeast Regional Center is dedicated to meeting families needs through a statewide coordinated system of information, referral and follow up, family to family support and strong, collaborative, partnerships with providers in the southeast region.